DAWLEY CENTRE FOR PSYCHOLOGICAL THERAPIES

ANNUAL REPORT 2003-2004

RISK MANAGEMENT

All clients referred have a standard risk assessment form completed. This is an on-going process reviewed as necessary. Some clients have multi-professional involvement and liaising with other disciplines, with client consent, is imperative if the total care package is to be delivered.

CLINICAL

980 referrals were received during this period, a fall of only 69 since the introduction of G.P. Counsellors, highlighting the growing demand for this service. The DNA rate averages 15 month, with notable holiday variations.
The waiting list for individual counselling is approximately 6 months. Once a client is given an appointment, if appropriate, therapy starts straight away with the clinician they have seen for assessment. This prevents the client having to go through their issues, some of which can be very difficult and painful for them, with yet another person.
Group referrals have an approximate waiting time of 8 weeks, depending on when the referral was received and at what stage the specific group is nearing completion. 318 clients have attended group therapy this year.
Staff Counselling is also part of the workload.

STAFFING & MANAGEMENT

There is 6.05 WTE clinical staff with 1.6 WTE administration support. .25 Of the clinical staff on temporary contracts. This year unfortunately, we lost .25 WTE clinical time, following the death of a colleague. Despite the demand on the service and the throughput of clients, staff turnover is very low and sickness levels below national averages. Below is the breakdown of staff;

Nurses 3.2 WTE

Counsellors 1.45 WTE

Occupational Therapists .7 WTE

EDUCATION & TRAINING

Extra training remains a priority to meet the growing demands of services that clients request and to continue personal development, as agreed in the annual clinicians employee development review.
Training either completed or on-going for this year includes:
Diploma on Counselling
C.B.T. training
C.A.T. training
Psychoanalytical Psychotherapy

Supervision is received by all staff. The frequency of which is based on individual need.